Genesis & Metamorphosis
 
Corporate Training
Callcenter & BPO Training
Specialized Training
The Callready Bouquet
Achievements    
     
Training Programs
Coopetitors

To know more about
the competitors under the training program.
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Circle of Influence
To know more about
the circle of influence under the training program
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Reach Out
To know more about
the circle of influence under the training program
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The Callready Edge
To know more about
the callready edge
under the training
program.
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Behind the Scenes
To know more about
the callready edge
under the training
program.
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Callcenter & BPo Training ::

Callready has various modules specially designed to cater to the Call Center & BPO sectors. The following is an indicative list of generic training programs done so far for BPOs. The list is not exhaustive and Callready has the capability of rolling out specialized training programs based on the specific training need of the process within the organization.

  • Preprocess training for domestic & international Call Centers with a focus on Communicative English, Culture, Accent (UK, US & Neutralized), Customer Service, Selling Skills & Telephone etiquette.
  • Language Enhancement Training & email etiquette for BPOs.
  • HR training, Leadership training and other custom-designed corporate training.
  • Language, communication & voice assessment during recruitment to BPOs & Call centers.
  • On-the-floor Quality enhancement program for CSRs in Call centers.
  • Nyctophiles: “Handling the Graveyard Shift” for employees of Call Centers working in  
    the Night Shift
 
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