Behind Scenes ::

Directors’ profile - VijaySai & Vidya

Vidya underwent ‘Train the trainer’ in Accent by Catherine Dorsch of Amerispeak, California, which included special trainer modules in teaching methodology, evaluation and designing course content for Call Center training at FirstRing India Pvt. Ltd.

She also attended a Call Center Specific ‘Train the trainer’ in American Accent and Customer Service conducted by Kathy Sisk of USA in December 2001. She also underwent a program for women entrepreneurs at IIM for which the project was done on the ‘Train the Trainer in V & A'

She has been Voice & Accent trainer since 2000 and has till date trained over 3000 people in the same. She has been a Co- Trainer in the ‘Train the Trainer’ program to over 60 aspiring trainers, TLs and QA members. She is also involved in voice assessments of new recruits of various Call Centers at Eduquity career technologies.

Training Centers for which she has trained.
Aditya Call Center Academy, Karrox, Sapphire Callnet, Call Center College, Root Call center consultancy Sunflower Consulting.

Trained employees of Cognizant Technologies, Chennai, HTMT, SIEMENS, , 247 - Customer Asset, I Code Software HealthScribe, Manipal Dial M, Immaculate, AOL, Agratha, Eduquity, L & T infotech, Telelogic, Cyberwave- Chennai, Aspin Wall & Co. Ltd., Cochin, Amruthanjan - Chennai.